We exist to make a meaningful difference - not just provide support.

Relationships That Transform Lives

Through genuine relationships, consistent care, and an unwavering commitment to excellence, we create environments where people feel safe, supported, and empowered.

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A considered and clinically informed approach to disability support

At GexaCare, our approach is grounded in evidence-based practice and hands-on experience supporting people with complex needs.

We use positive behaviour support and trauma-informed care to improve quality of life by creating capable environments — spaces where people can meet their needs safely, maintain dignity, and reduce reliance on restrictive practices. The goal is practical, everyday stability, not short-term control.

Each support plan is developed in collaboration with behaviour support practitioners, allied health professionals, and families, ensuring supports are relevant, realistic, and responsive as needs change.

All support is delivered in line with the NDIS Practice Standards and Code of Conduct, with a strong focus on safety, accountability, and respect.

This is skilled support, delivered with purpose — not guesswork, not shortcuts.

A disabled woman smiling

Support We Provide

At GexaCare, we provide specialised disability support for people with complex behavioural, emotional and social needs. Our team focuses on creating safe, structured environments where individuals can grow in independence, confidence and quality of life.

Supported Independent
Living

Experience genuine independence in a calm, supportive home where structure, trust, and consistency help every person feel settled, confident, and in control.

Supported Independent Living

Safe, structured homes with 24/7 support to help participants build independence, confidence, and daily living skills within a stable and supportive environment.

Daily Living
Assistance

Receive personalised daily support that helps you build confidence, stay organised, and feel comfortable managing everyday routines at your own pace.

Daily Living Assistance

Personalised help with daily tasks such as personal care, meal preparation, and cleaning, promoting comfort, independence, and dignity in everyday routines.

Behaviour
Support Implementation

We support you with calm, predictable routines that help you feel safe and understood. By using the strategies in your plan, we reduce stressors and build confidence in everyday life.

Behaviour Support Implementation

We partner with Behaviour Support Practitioners to bring your plan to life. We stay consistent, share updates and help maintain a stable environment that supports your progress.

Community
Participation

Discover activities and social experiences that build friendships, confidence, and a real sense of belonging within your local community.

Community Participation

Encouraging involvement in social, recreational, and community activities to build connection, confidence, and a sense of belonging.

Skills
Development

Gain practical daily skills that strengthen independence, boost confidence, and create new opportunities for learning, achievement, and personal progress.

Skills Development

We design tailored skill-building pathways and connect participants with programs they actually enjoy. Meaningful, enjoyable activities help reduce behaviours by keeping participants engaged and settled, while strengthening daily living, problem-solving and communication skills.

Health & Wellbeing Coordination

Stay connected to trusted health professionals and therapies that promote consistent physical, emotional, and social wellness every day.

Health & Wellbeing Coordination

Coordinated access to medical, therapeutic, and allied health services to maintain consistent physical and emotional wellness.

Staff Mentoring & Reflective Practice

Our team learns, grows, and reflects together to ensure every participant receives consistent, compassionate, and high quality care.

Staff Mentoring & Reflective Practice

Ongoing guidance and reflection for staff to ensure consistent, trauma-informed, and high-quality care for every participant.

Work With Us

We’re always on the lookout for exceptional support workers and team members whose values align with ours. If you believe in showing up with integrity, building strong relationships and helping people live full, independent lives, we’d love to hear from you.

Work With Us

At GexaCare, we don’t just support participants — we support our staff, too. You’ll be backed by a leadership team that listens, provides guidance, offers reflective practice, and invests in your growth.

Our Approach to Disability Support

At GexaCare, our approach is built on structure, consistency, and genuine human connection. We support people with complex behavioural, emotional, and social needs through care that is calm, respectful, and deeply personal – not just clinical or one-size-fits-all.

We combine Positive Behaviour Support with trauma-informed practice to create environments that feel safe, predictable, and supportive. Our focus isn’t just on behaviour, it’s on understanding the person behind it and responding with dignity and care.

Our homes are designed to be exactly that – homes. With 24-hour support, professional cleaning, reliable transport, and everyday comforts included, we provide stable environments where people can settle, grow and belong.

We reduce restrictive practices by addressing root causes early, maintaining consistent skilled staff, and embedding behaviour support strategies into everyday routines. Through close collaboration with behaviour support practitioners, structured engagement, predictable environments, and ongoing review, we replace restrictive responses with proactive, person-centred support wherever possible. 

And because our commitment goes beyond service delivery, we reinvest 10% of our profits back into our participants — supporting daily life, meaningful activities, and real opportunity.

We don’t just provide support.

We build stability, dignity, and futures.

A disabled guy in wheel chair

Why Choose GexaCare

Choosing the right Disability Support provider can make all the difference. At GexaCare, we focus on delivering structured, compassionate, and consistent care that leads to genuine progress.

Experienced
& trusted

With 18 years of combined experience across child protection, justice, and disability services, our team understands complex presentations, risk, and the realities families face. We apply a calm, informed approach to crisis response, communication, and daily support, ensuring care is consistent and accountable. Our Authorised Program Officers (APO) prioritise safeguarding participants’ rights and work to reduce and, where possible, eliminate restrictive practices to support choice and control.

Therapeutic & trauma-informed Care

Our practice is grounded in Positive Behaviour Support and trauma-informed care, supporting participants to feel safe, understood, and emotionally regulated. We focus on identifying triggers, maintaining factors, and unmet needs underlying behaviour, and tailor supports to promote long-term stability, confidence, and meaningful progress. Support delivery follows a structured 12-week onboarding and transition process, with care progressively transferred from the onboarding phase to the permanent support team to ensure continuity and stability.

Comfortable, well-managed homes

A well-organised, clean home isn’t just nice to look at - research shows it reduces stress, improves focus and supports better daily routines. We invest in a dedicated weekly cleaner rather than leaving cleaning to support workers. Their time stays focused where it matters most: supporting each participant’s goals and wellbeing.

Collaborative
support planning

We work in genuine partnership with families, behaviour support practitioners, and allied health professionals to deliver practical, coordinated, and person-centred supports. This ensures shared goals and consistent, structured care that adapts as needs evolve. Comprehensive data collection for reporting and evidence is a common challenge and can impact reasonable and necessary NDIS outcomes. Our systems support accurate data collection and provide regular, meaningful updates to the broader team.

Experienced With Child Protection Backgrounds

Our leadership team brings strong frontline experience from the child protection sector, including supporting young people with complex behaviours shaped by years of instability, placement changes and inconsistent care. This background means we’re comfortable working with complexity — we understand the patterns, the triggers, and the support approaches that actually help. We respond with calm structure, clear boundaries and genuine care, creating the stability and trust these young adults need to move forward with confidence and improved family relationships.

Giving back to participants

We reinvest 10% of our profits directly into participants, funding activities, opportunities, and quality-of-life initiatives that might otherwise be out of reach. Whether it’s covering outings, contributing to essential items, or supporting personal goals, this commitment strengthens wellbeing and helps participants experience more of the life they deserve.

What People Are Saying

"GexaCare saved my son's life - he finally has the care and home he needs to thrive. Thank You!"

Elena S, Parent

"Immaculate files and premises, passionate staff, and innovation unseen in the sector. GexaCare is the best organisation I've seen in 20 years."

Independent Auditor

"I feel fortunate to work for such a supportive, dedicated, and inspiring team."

Team Member

Send us a message

Finding the right support matter. We’re here to make it easier. Whether you’re considering Supported Independent Living or just want to talk through your options, our team is ready to listen and help you move forward with confidence.

Fill in the form and we’ll be in touch shortly.

1300 744 545
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